Palos Verdes Homes Blog: Trust, but Verify is Smart Business

Wednesday, May 5, 2010

Trust, but Verify is Smart Business

I gave a prospective buyer some information regarding zoning on raw land I have listed for sale. He politely listened and said he wanted to verify my statement with the city. He's my kind of buyer. I work the same way.

At the time of the listing the seller gave me the pertinent information regarding the lot. When I inquired about the zoning, he gave it to me. Since it was not stated on the tax assessor's records I called the planning department to verify the seller's information prior to listing the property on the MLS. The seller was correct, but by personally speaking with a city official I was able to proceed with the confidence and knowledge the information represented was correct. Trust, but verify is an excellent way to build consumer confidence and trust in the real estate industry.

The days of glib conversation and unverifiable statements in the real estate industry are over, or at least they should be a thing of the past. Consumer confidence is at an all time low. They simply don't believe what we tell them.

It takes time to build trust; but today when that prospective buyer walks into city hall and finds the zoning is exactly as I represented it to be, I believe his trust factor in me, my industry and my word will edge upward. The offer we discussed will also edge closer to fruition.

Norma Toering & Team RE/MAX Palos Verdes Realty
(310) 493-8333 / Office Phone: (310) 831-0800

South Bay Los Angeles cities I sell real estate, property, houses and homes in: Palos Verdes Estates, Rolling Hills, Rolling Hills Estates, Rancho Palos Verdes, San Pedro, Long Beach, Torrance, Lomita, Redondo Beach, Hermosa Beach and Manhattan Beach.

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