Tuesday, May 4, 2010

If Clients Gave Report Cards

My seven year old grandson recently received an award for being A Model 2nd Grader. He was not quite sure what it meant. His mother explained his efforts, attitude, preparation and performance were exceptional, and his teacher hoped other students would model their behavior after his. He felt pretty good after hearing that. He's pretty good at his job.

As agents and independent contractors we do not receive annual reviews (at least I never have), and we do not receive written report cards. As a former teacher, I found myself thinking perhaps it would be a good idea to design a quick and easy report card for my customers and clients to fill out.

We often receive testimonials--usually from raving fans. But maybe if we sometimes received a letter grade we would think "C--you mean my efforts were perceived as average? What can I do in the future to earn an A or at least a B? A little extra credit effort might do the trick.

More blogs about a real estate agent's life from Norma.

Norma Toering & Team RE/MAX Palos Verdes Realty
(310) 493-8333 / Office Phone: (310) 831-0800

South Bay Los Angeles cities I sell real estate, property, houses and homes in: Palos Verdes Estates, Rolling Hills, Rolling Hills Estates, Rancho Palos Verdes, San Pedro, Long Beach, Torrance, Lomita, Redondo Beach, Hermosa Beach and Manhattan Beach.


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